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One platform, every identity: Unifying Okta Customer Identity with Okta Workforce Identity

  • Writer: Odin Info
    Odin Info
  • 2 days ago
  • 2 min read

文章來源 / Okta Official Blog


In today’s digital world, identity is more than a login; it’s the front door to your customer experience. And as technology continues to evolve, so do the risks and the expectations tied to identity. A staggering 80% of data breaches now stem from attacks on identity.1 At the same time, 73% of customers2 expect more personalized and intuitive digital experiences.


Organizations need a solution that can help them prioritize security without compromising the user experience. To that end, we’re excited to highlight Okta Customer Identity. Built on the same platform as Okta Workforce Identity, it is a low-code, high-security identity solution that empowers IT and security teams to implement seamless and secure digital experiences for their customer base.


Where identity and security for customers meet

Finding a solution that balances identity and security is a crucial first step to meeting organizational goals and customer expectations. This can be accomplished by implementing an identity security fabric, an identity security architecture that supports all identity use cases while being fully orchestrated and fully integrated.


With the Okta Platform, composed of Okta Workforce Identity and Okta Customer Identity, the identity security fabric comes to life. It is built with this architecture in mind so that our customers have the confidence that their ecosystem of products is working together to reduce risk while they focus on providing top-tier digital experiences for their own employees, customers, and partners.


Drive growth with Okta Customer Identity

Okta Customer Identity empowers our customers to drive growth for their organization while securing all stages of authentication. With Okta’s identity security fabric approach, customers can:


  • Modernize customer portals with passwordless experiences for customers while implementing scalable security measures like dynamic authentication for risky logins, adding a layer of protection only when needed.

  • Enable external collaborators with secure, automated provisioning and enforceable MFA policies

  • Empower delegated admins in decentralized orgs and let regional teams manage users while IT stays in control

  • Streamline operations and cut costs by using the same platform as Okta Workforce Identity


Benefits of Okta Customer Identity

With Okta Customer Identity, your organization can gain:


  • Improved security posture by leveraging intelligent threat detection and real-time security analytics to detect and prevent security breaches.

  • Compliance with industry standards like FedRAMP, GDPR, and CCPA

  • Tailored customer experiences and improved customer retention through frictionless logins and personalized authentication flows

  • Optimized operational procedures through its low-code deployment and extensive ecosystem of over 8,000 pre-configured integrations

  • A unified platform that provides an easy and efficient way for IT and security teams to manage all of their identities from one location



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